Susan Ennis, M.Ed. is an executive development consultant with more than 30 years of experience. She specializes in coaching senior executives and high potential managers. She is particularly effective in helping technical managers who want to expand their influence repertoire and with newly appointed managers. She is especially interested in helping people whose social background, educational experience, or cultural heritage varies from their peers reach their potential so that organizations can realize their full contribution. Susan specializes in executive level competency modeling and applications such as 360 assessment and development, selection, executive orientations, and succession planning.

Susan helps companies set up and staff executive coaching programs She has deep experience in organizational development interventions including restructuring and making matrix organizations more effective.

Susan’s approach to coaching is highly individualized, practical and based on helping each executive improve his/her leadership and managerial capabilities while producing business results. She uses the results of both quantitative and qualitative data gathered from multiple sources and perspectives to hone the learning objectives and coaching activities. Susan uses a wide variety of methods and tools in her coaching. Many of these exercises are designed for the individual executive who uses them after the coaching for ongoing learning. Susan has clearly defined standards on confidentiality and client focus. She is a founding member of The Executive Coaching Forum and co-author of all five editions of the Handbook.

Susan has extensive managerial experience in large corporations and non-profits. Prior to starting her own consulting practice 14 years ago, she managed executive development, succession planning, and executive coaching at BankBoston. At Digital Equipment Corporation, Susan held a variety of leadership development positions, some with global responsibilities. At McBer, one of the pioneering competency modeling firms which led to the Emotional Intelligence field, Susan held consulting, project management, product development, and account management roles. Recently for 18 months, Susan was the acting Vice President of Learning and Development for Millennium Pharmaceuticals.  She is a supervising coach for students in the Massachusetts School of Professional Psychology (MSPP).

Selected Clients

Accion International, Analog Devices Inc, Berkshire Partners, Boston Scientific Corporation, Boston Police Department, Federal Reserve Bank, Fidelity Investments, Hallmark, H.P. Hood, IDEO, Idexx Laboratories, International Center for Research on Women, Lockheed Martin Aeronautics, Loomis Sayles Investments, Millennium Pharmaceuticals, Momenta Pharmaceuticals, National Public Radio, Natural Resources Defense Council, Noyce Leadership Institute for Science Center Leaders, Old Mutual Asset Management, Staples, SunLife Financial, Surdna Foundation, TJX Companies, U.S. Coast Guard, U.S. Navy, and numerous smaller companies and non-profits.

Educational Background

Susan received a BA with honors from Harvard University in an interdisciplinary major of Psychology, Anthropology and Sociology. She has an M.Ed. with     homors in Curriculum design and Instruction from Northeastern University.  She has presented extensively at conferences and in academia as well as publishing widely on how to execute business strategy through executive coaching, competency-based selection, executive development, and performance management tools. She wrote the chapter, “Assessing Employee Competencies” in Evaluating Corporate Training - Models and Issues. Recently, she contributed the chapter, “Initiating Executive Coaching in Your Organization” for Executive Coaching: Practices and Perspectives.

Susan Ennis, M.Ed.


Robert G. Goodman Ed.D., is founder of RGoodman Associates, LLC, an organizational effectiveness consulting firm that specializes in helping leaders and teams to reach high performance. Bob has over 30 years of professional experience assisting individuals, organizations and leaders to perform effectively. His core expertise is in leadership and team development, in the pharmaceutical, biotech and healthcare sectors.  He coaches executives at all levels, including Board Chairs, CEO's, managing partners, group and team leaders. He has also worked with founders and senior leaders of family owned and managed enterprises. Bob was owner/operator of Rustica Inc., a food retail business, and maintained a clinical psychology practice for 13 years prior to founding RGA.

RGA’s clients include: Boehringer-Ingelheim, Citigroup, Eisai, Élan Corporation, Fidelity Management Resources, Harvard Business School, Harvard Vanguard Medical Associates, J.P.Morgan, Kaiser-Permanente, Microsoft, Novartis, Omgeo, Pfizer Inc., Pick ‘n Pay, EMD Serono, Stratus Technologies, Thomson Financial, Vertex Pharmaceuticals, and Wyeth Pharmaceuticals.  RGA has consulted to Pfizer, Inc. since 1999.

In addition to overseeing and operating RGA, Bob is a Clinical Instructor in the Department of Psychiatry at Harvard Medical School and is on the Coach Faculty of the newly created Ed.LD. Doctorate in Education Leadership, a collaboration between the Harvard Graduate School of Education, the Harvard Kennedy School, and the Harvard Business School. Bob is also a Clinical Associate at McLean Hospital and  Senior Associate at Minds at Work, LLC.

In addition, he is a pro bono International Senior Leadership Coach at the Foundation for International Leadership Coaching and a Master Coach Supervisor in the Executive Coaching Certification Program at the Massachusetts School of Professional Psychology.

Bob has an advanced certification in the Myers Briggs Type Inventory and is certified in the Leadership Circle 360 Instrument. He is a Massachusetts licensed Psychologist and Certified Health Care Provider. Bob lectures extensively and has published numerous chapters in books on Executive Coaching, Jungian and Counseling Psychology. 

Bob joined The Executive Coaching Forum in­­­ 2001 and has worked on the third, fourth and fifth editions of the Handbook and on the competency model. He sits on The Boards of Advisors of AidChild, Uganda and The Watertown Children’s Theatre .


Harvard University, Ed.D., Human Development

Rutgers University, AB, Biology; M.Ed., Early Child Development and Education

Robert G. Goodman Ed.D.,


JUDY OTTO, M.Ed.  has worked in leadership, organizational, and team development in international and domestic corporations, in the private and  and public sector for 35 years. Using a systems approach, She helps organizations, teams, and individuals reach higher levels of efficacy.  Her methods include executive coaching, process facilitation, large group interventions, Dialogue, and team coaching. As founding partner of Foundations for Change, she collaborates with complementary consulting firms to provide a full-service approach to clients.

As an adjunct faculty member of The Center for Creative Leadership (CCL)/Rensselaer Learning Institute for 13 years, she coached participants in CCL’s Leadership Development Program, specializing in international leaders. She also facilitated CCL’s Leadership Development Program and Looking Glass Experience. Judy has designed and delivered coaching programs for leadership teams and individual high-level managers at several New England corporations.

During her five years with Peter Block’s Designed Learning, she facilitated the Consulting Skills workshop both nationally and internationally.

Judy is a founding member of The Executive Coaching Forum, has managed the TECF website since 2002, has contributed to all five editions of the Handbook, and edited and produced both the fourth and fifth editions.

She has also served as adjunct faculty with Columbia University’s International Senior Executive Program, Boston University’s Executive Challenge Program, Antioch University, Lesley College, and Northeastern University.

Client List
Please see Appreciative Leaders: In the Eye of the Beholder, Taos Institute 2001, where Judy’s account of a client project is published. Other recent clients include Bioarray, Northeast Utilities, Entergy Northeast Nuclear, Philips, NStar, Northeast Utilities/Millstone Nuclear and Seabrook Stations, Marmaxx Corporation, The American Management Association, Cabot Corporation, Citibank, Genrad, Hewlett Packard, Serono Laboratories, Seagram Beverage Company, Fidelity Investments, Lahey Clinic, The Dana-Farber Cancer Institute, Forum Corporation, and General Electric.

Judy’s degrees include a B.A. from Nazareth College of Rochester, NY, and an M.Ed. in Counseling from Antioch University. Because she values continuous learning, Judy devotes at least 20% of her working schedule each year to her own professional development. She has studied with the MIT Dialogue Project (Bill Isaacs) Warren Bennis, Herbert Benson, M.D., David Cooperrider, the late Ned Hermann, Edgar Schein, Charles and Edie Seashore, M.L. Schulz, M.D. the late Will Schutz, Peter Vaill, and Margaret Wheatley.

While with Development Dimensions International for five years as a Master Trainer and Account Executive, she was trained in Assessment Center technology and all DDI’s leadership courses. She is trained and certified in coaching by The Center for Creative Leadership.



LEW STERN, Ph.D. has 35 years experience as a coach, counselor, management consultant, organization development consultant, and consulting psychologist. He focuses on helping leaders, teams, and organizations become more effective and gain more satisfaction from their work and lives. He has helped thousands of people of all ages and from around the world decide what they want and accomplish their objectives. He has written many articles, books, and guides on coaching, leadership, and communication and effective relationships including: One-on-One; Interpersonal Helping Skills; “Trust-based Leadership”; “Executive Coaching;” “Ask the Coach”, and Executive Coaching: Building and Managing Your Professional Practice.

Lew has taught and presented on coaching, leadership development, customer relations, interpersonal communication, and team development. He is President of Stern Consulting, coaching and consulting to senior leaders in corporations, healthcare organizations, non-profits, higher education, and the public sector. He serves as Senior Advisor to the Institute of Coaching at McLean Hospital, Harvard Medical School and is on the faculty of the Medical School. He  Founded and served as Executive Director of the Foundation for International Leadership Coaching (now the Foundation for Coaching). Lew is on the Editorial Boards of the journals, “Coaching: An International Journal of Theory, Research and Practice” and “International Coaching Psychology Review”.

He has served as President of Focus Consulting, Vice President at ODI, and Senior Vice President of Manchester Consulting. He is a co-founder and Past President of the New England Society for Applied Psychology and co-founder and Past Chair of The Executive Coaching Forum. He was a founding Board member of the Graduate School Alliance for Executive Coaching and the Co-founder and Past Director of New England’s only Graduate Program in Executive Coaching, at the Massachusetts School of Professional Psychology. He served as the Chairman of the Working Group on Coach Education and Development for the Global Coaching Convention.

Lew is a founding member of The Executive Coaching Forum, founder of its website, and co-author of all five editions of the Handbook.

Lew serves as a trusted advisor to executives, professionals, and high-potential leaders who are committed to their continuous learning as leaders with a focus on their key customers and constituents, social responsibility, international financial stability and growth, and global sustainability.

Lew received his B.A. with Honors from the University of Massachusetts in Amherst and his M.A. and Ph.D. in Psychology from the University of Minnesota. Lew is a licensed psychologist in Massachusetts and a Certified Health Care Provider. He has served as an adjunct faculty or guest lecturer at many colleges and universities. His greatest education comes through his continued learning from his esteemed clients and colleagues from multiple disciplines with diverse strengths and world perspectives.



Emeriti: Founders/Co-authors